MAJOR FUNCTION

KEY RESPONSIBILITIES

1. Employee Experience & Internal Communication (40%)

• Execute employee engagement initiatives aligned with company culture and business priorities
• Manage internal communication channels (announcements, leadership messaging, campaigns) ensuring clarity and consistency
• Analyze engagement data and propose actionable improvements
• Coordinate recognition programs, internal campaigns, and employee activities
• Partner with teams to improve employee experience and retention drivers

2. Learning & Development  (30%)

• Conduct Learning Needs Analysis (LNA) with business units
• Design and deliver training programs (functional, behavioral, leadership basics)
• Build and manage e-learning content:
  • Develop digital learning materials (microlearning, video, AI-assisted content)
  • Upload and manage courses on LMS / learning platforms
  • Maintain structured learning pathways by function/level
• Track and evaluate training effectiveness (completion, feedback, application)
• Coordinate external training vendors when required

3. Organizational Development & Talent (10%)

• Support competency framework and career pathway design
• Drive succession planning and talent pipeline development
• Support organization design and change management initiatives
• Drive cross-functional effectiveness (ways of working, collaboration models)

4. AI Transformation & Change Enablement (20%)

• Partner with HRD to drive AI adoption across the organization (not just within HR)
• Execute AI change management initiatives to shift employee mindset, behavior, and ways of working
• Design and implement AI upskilling programs:
  • Build structured AI learning journeys (by role/function)
  • Develop practical, use-case-driven training (not theory)
• Embed AI into daily workflows:
  • Identify high-impact use cases (content, operations, reporting, productivity)
  • Drive adoption through training, communication, and follow-up interventions
• Support leadership in role-modeling AI usage through targeted enablement

JOB QUALIFICATIONS:

• Bachelor’s degree in HR, Business, Psychology, or related fields
• 5–7 years of experience in Employee Experience, L&D, Organizational Development, or related HR functions
• Proven track record in end-to-end execution of engagement and learning programs (not only coordination)
• Hands-on experience in e-learning development (LMS management, digital content creation, microlearning design)
• Demonstrated experience in driving change initiatives or capability adoption (preferably digital/AI-related)
• Strong data handling capability (Excel, dashboards, survey tools; able to derive insights, not just report)
• Experience working in fast-paced, digital, or matrix organization